Use web commerce contacts to view which customer contacts visited your site, and when. The screen lists each contact from the company who logged in, or if a company login account was used, the screen lists the company information, along with the login date and time.
To view web order entry contacts:
Display the character-based system.
Note: The web order entry statistics functionality has not been incorporated into Solar Eclipse as of this release.
From the System > System Programming > Add-On Products > Web Commerce menu, select Web Statistics to display the Web Order Entry Statistics screen.
Use the Start Date and End Date fields to specify the date range you want to view.
For example, if you want to view statistics for activity between September 1, 2002 and September 7, 2002, type 09/01/02 in the Start Date field and 09/07/02 in the End Date field.
Select and entry and use the Detail hot key to display the Web Order Entry Statistics Detail screen.
Select a customer and use the Contacts hot key to display the Contacts screen.
The following information displays:
Field | Description |
Customer | The customer name. |
Name | The contact name or the company information, if not logged in as a contact. |
Date | The date the contact visited your site. |
Time | The time the contact visited your site. |
Use the Contact Maint hot key to open the Contact Maintenance screen for the selected contact, where you can view or edit complete contact information including name, address, and telephone numbers.
Press Esc.
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