Web Commerce is an electronic storefront that makes it easy for your customers to do business with your company over the Internet. Customers can place orders 24 hours a day, 7 days a week — without salespeople. Customers can also take advantage of up-to-the-moment price and product information, plus account information.
Using the Web Commerce companion product (formerly known as Web Order Entry or WOE), your customers can access your Eclipse system through your web site. Access is protected using secure logins, passwords, and authorizations.
Your customers use a shopping cart interface to place orders. Your store front can also include product images and links to manufacturers' web sites. Shoppers using Web Commerce level 2 sites can also customize the site, for example changing the display options.
Web Commerce includes numerous features for ordering products:
Reorder Pad - For repeat purchases.
Quickpad - For orders of familiar products.
Product categories and subcategories - For browsing.
Product groups - For creating custom groups of favorite products.
Searching - For finding products using just a partial description.
Web Commerce also includes built-in advertising features. Increase revenue by selling and tracking banner ads, or increase web site traffic by exchanging links with your trading partners. View the comprehensive site statistics to analyze your web site traffic and orders. For more information, see Banner Advertising Overview and Viewing Web Commerce Statistics.
You can extend the power of Web Commerce by using it with other companion products. Web Commerce is fully integrated with Eclipse and the following products:
Credit Card Processing with Element Payment Services - Accept and automatically authorize credit card sales from your web customers.
Outbound E-Mail Commerce - Automatically send customers e-mails acknowledging orders.
Product Data Warehouse (PDW) - Include product images and technical information from your PDW. Customers can also make product comparisons.
Document Imaging - Store and display product images, without using PDW.
The Web Commerce documentation is provided in two parts:
Web Commerce - The document you are now reading, which details how to set up and administer your web site.
Using Web Commerce - Explains how customers use your Web Commerce site. Using Web Commerce is written for both you and your customers, and describes how to use the web site to place an order.
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