Submitting Web Orders (Level 1)

After reviewing your shopping cart, check out and submit your order.

To check out and submit your order:

  1. On the Review Items in Cart page, click Continue With Checkout to display the Shipping Information page.

  2. Ensure all the required shipping information fields indicated with an asterisk (*) are filled in and all the information is correct. To change to a different ship-to account, if applicable, select a new account from the Ship-To Name drop-down list.

Note: Depending on how the web site is set up for you, you may not have edit capabilities for the ship-to address information. You may be able to select a different shipping branch in the Branch field. For example, if you plan to pick up an order from a branch that you typically do not order from, select that branch in the Branch field.

  1. Click Continue with Checkout to display the Credit Card Info page, if your account allows credit card payments.

If the system finds errors in the shipping information you entered, the Shipping Information page re-displays with the errors listed at the top of the page. If the zip code you enter does not match the city or the state you entered, the City, State, and Zip Code Do Not Match page displays. Either select a valid city and state that matches the zip code from the drop-down list, or re-enter the city, state, and zip code in the fields provided. Click Continue to display the Shipping Information page with the correct information. If any of the three fields on the page are blank, the system uses the selected city and state from the drop-down list.

  1. Do one of the following:

  2. Select one from a list of cards on file to pay with a card you have saved.

  3. Select the Enter new credit card radio button and enter the new credit card information.

  4. Click Pay Without Credit Card to charge the order balance to your account and continue with step 5.

Note: Depending on how the web site is set up for you, you may not be able to place your order without a credit card.

  1. After the system processes the shipping and credit card information, it processes your order and displays your order confirmation.

If your order is shipping from multiple branches or in multiple shipments, the Ship Date, Ship Via, and Order Status fields on the Order Submitted page display as Multiple Shipments. Click the Multiple Shipments link to view information separately for each generation that makes up the entire order.

  1. Click the Click here for a printer friendly version of this page link to display a print-ready copy of your order.

  2. Print a copy of the submitted order receipt and keep it for your records.

Note: Depending on your web site settings, items that are not in stock may be identified on your receipt by *CALL* in thePricefield. Call the distributor for price and availability information.

See Also:

Web Commerce Orders Workflow

Shopping Cart Overview